Privacy Policy

Overview

Bludoor ("we," "us," or "our") provides Sierra Interactive setup, BlooIQ intelligence tools, Database Revival services, and related CRM consulting for real estate teams. This Privacy Policy explains how we collect, use, and protect information when you visit our website at bludoor.co or engage with our services.

By using our website or services, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us and information automatically collected when you interact with our website.

Information you provide:

• Name, email address, and phone number when you submit our contact form
• Information you share when scheduling a discovery call
• Information you provide during onboarding or active engagement with our services
• Messages, notes, and communications you send to us

Information collected automatically:

• Pages visited, time spent on pages, and referring URLs
• Browser type, device type, and operating system
• IP address and approximate location
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Schedule and conduct discovery calls
• Send service-related communications, including project updates and onboarding materials
• Send SMS messages related to your inquiry, with your consent
• Improve our website, services, and customer experience
• Analyze website traffic and user behavior
• Comply with legal obligations

SMS Communications

When you submit our contact form, you consent to receive SMS messages from Bludoor at the phone number you provide. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP.

We use your phone number only for communications related to your inquiry or active engagement. We do not sell or share phone numbers with third parties for marketing purposes.

How We Share Information

We do not sell your personal information. We share information only in the following limited circumstances:

• Service providers: We use third-party tools to operate our business, including CRM platforms, scheduling tools, analytics services, and communication providers. These providers process information on our behalf under their own privacy policies.
• Legal requirements: We may disclose information if required by law, subpoena, or to protect rights, property, or safety.
• Business transfers: If Bludoor is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking

We use cookies and similar technologies to analyze website usage and improve performance. These may include:

• Essential cookies required for website functionality
• Analytics cookies (such as Google Analytics, Microsoft Clarity) that help us understand how visitors use our site
• Marketing and tracking pixels that help us measure campaign effectiveness

You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

Data Retention

We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Data Security

We use reasonable technical and organizational safeguards to protect your information. No system is completely secure, and we cannot guarantee absolute security of data transmitted to or stored by us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of marketing communications at any time
• Opt out of SMS messages by replying STOP

To exercise these rights, contact us athello@bludoorhq.com.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will post the updated version on our website with a revised "Last updated" date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: hello@bludoorhq.com
Website: bludoor.co